“Anybody can open a book and learn about finance and marketing,” says Alessandro, a recent MBA graduate student from Italy. But studying cross-cultural communication at Thunderbird has taught him to value “soft skills”.
The COI helped Suguna to communicate more effectively on a recent internship in Austria where styles were much more formal.
Before using the COI, he said team meetings were “too long and never came to ‘proper’ conclusions.” Using the COI he learned that different people have various preferences for time management.
"Outstanding managers are those who are truly capable of adapting to the needs of their team members - in today's connected global world even more than ever. This is what "inclusive leadership" at its core is all about. The workshop and its material help to create a generation of leaders that are capable of better understanding and managing today's diverse working environment. I have found the experience of the workshop to be enlightening, stimulating and lasting. By helping to create better leaders it makes an impact on the bottom line of organizations."
Senior Vice President - Human Resources
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