Engaging a Dispersed Workforce


Today, 47 percent of the global workforce has some kind of flexible work arrangement. This is good news, considering that virtual workers are found to have a more positive view of their jobs and organizations than their office-bound peers. As new technologies emerge – such as instant language translation, high-touch collaborative technologies and sophisticated video interfaces that simulate face-to-face meetings – more people will be able to work from outside the office with higher efficiency.

But while virtual work is having a positive effect on job satisfaction, worldwide employee engagement levels are a cause of concern. Employee engagement is defined by Mercer as “an underlying psychological state in which employees feel a vested interest in their organization’s success, and are both willing and motivated to perform to levels that exceed the stated job requirements.” Disengagement, then, is an employee’s real or perceived desire to leave their position, or, even more damaging, stay in their position but be completely disengaged. Troublingly, according to Towers Watson, only 35 percent of the global workforce is highly engaged.  

To attain engagement, leaders must enable and energize their team members by involving them in constructive conversations and helping them hone the skills they need to operate in a virtual and fast-paced work environment. The Cultural Navigator is of great use here. As a virtual learning tool, it is available on any kind of device, anywhere and at any time. It is full of interactive and engaging activities that teach users such valuable skills as how to communicate and collaborate across physical and cultural distances. It also hosts the industry leading and psychometrically validated Cultural Orientations Indicator assessment, which helps users learn about their work-style preferences and learn how to connect with others who have different preferences.

Engaged workers are productive workers. Keeping a diverse and dispersed workforce engaged is easy with the Cultural Navigator.

Ila Gandhi