The Cultural Navigator and Transforming Organizations


As part of my role as Practice Leader for Global Leadership at TMC, I spend a lot of time taking TMC’s core concepts of cultural competence and diversity and inclusion, and trying to bring them into a slightly broader context of how organizations can change their cultures during transformations in order to better operate in a global business environment.

When we here at TMC present to clients who are seeking organizational transformations, we often start with this quote by Meg Wheatley, author and management consultant: “The nature of the global business environment guarantees that no matter how hard we work to create a stable and healthy organization, our organization will continue to experience dramatic changes far beyond our control.” This quote – like the concepts behind it – focuses on change. Organizations in a global business environment experience a great deal of dramatic change that is beyond the control of the organization, and certainly any individual within it. When it comes to transforming organizational culture, we need to leverage tools that can help guide an organization and its people through the change with the minimal amount of friction and stress.

That’s where the Cultural Navigator and its constituent resources come in.

Within the Cultural Navigator there are lots of tools to help leaders prepare for cultural change within their organizations, from articles, podcasts and videos, to e-learning modules and interactive scenarios. Just access them by clicking on the “Learning” tab on the top right of the screen and selecting “Activities.” In order to narrow down the plethora of activities on the platform, you can use the search bar at the top of the Activities page. As an example, type the word “Change” into the search bar. You will be presented with half a dozen activities that will help you begin to think about change at all levels of your organization, from personally developing a global mindset to getting your HR department ready on the technicalities of transformation efforts.

More and more of our clients are figuring out that if they don’t contend with culture at the beginning of a transformation, they won’t have the leveraging power they need once they get to the tough parts of change initiatives – ambiguity, complexity and aligning a workforce around change. The Cultural Navigator helps them do their cultural due diligence, and establish their point of view about the kind of aspirational values and behaviors they’re looking for to prepare themselves, their employees and their organization for cultural change.

David Lange