The Cultural Navigator Treasure Hunt

4/29/2014

Taking students – or anyone in orientations, trainings or onboarding sessions – on a Cultural Navigator “treasure hunt” is a good way to introduce them to the resources within the CN that can help them learn about their own preferences and those of others, and how to leverage that knowledge to do better business.

Here’s how the treasure hunt works: Divide attendees into groups of about 20 and assign a leader to each. The leaders give a question to each team member, and they have to search the CN to find the answer.  

When writing the questions, I like to take a look at the different sections of the CN, for example, the country guide section. Here, users can get information not just about the geography and history of a country, but the national COI preferences; the country’s meeting, negotiating and hiring practices; protocol and etiquette; and much, much more.

One question could be: “According to the Cultural Navigator, in Switzerland pressure over deadlines is generally resented, especially when quality requirements clash with time requirements, and the Swiss are more likely to adjust timelines so as not to sacrifice quality. In which section of the Switzerland country guide can you find more information on this topic?”

This question encourages users to explore the expansive resource of country guides on the CN.

Another question could be: “Within the Learning section, search for an article titled, ‘Building Trust from a Distance.’” This question gets users familiar with the articles available on the CN and helps them navigate the site.

After the students answer the questions, they share what they learn with their team. Each team then talks a bit about the process of using the Cultural Navigator and how they can use cultural competence to reach their leadership goals.

Karen Walch